The partnership between adesso and CURSOR Software AG: A signpost for the future of the utilities industry

The energy industry in Germany is in a state of upheaval. The increasing decentralisation of energy production, the integration of renewable energies and the growing demands on digitalisation are presenting energy suppliers with a variety of challenges. Against this backdrop, the cooperation between adesso and CURSOR Software AG is becoming increasingly important. The partnership combines adesso's in-depth industry expertise in the utilities sector with CURSOR's many years of experience in developing specialised CRM software solutions, particularly the products TINA and EVI.

adesso: digitalisation expert with industry focus

adesso is one of the leading IT service providers in German-speaking countries. With a clear focus on the digitalisation of business processes, adesso offers customised IT solutions for various industries, including the energy industry. We are familiar with the specific requirements of the utilities industry, which is characterised by regulatory requirements, volatile markets and the pressure to achieve sustainable transformation.

With our extensive expertise in software development, consulting and implementation, we support energy suppliers in their digital transformation. The focus here is on optimising business processes, integrating innovative technologies and ensuring regulatory compliance. This makes adesso the ideal partner for companies that want to future-proof themselves.

CURSOR Software AG: CRM solutions for the energy industry

Since its foundation, CURSOR Software AG has established itself as a leading provider of CRM software solutions. Its products are specially tailored to the requirements of the energy industry and support companies in efficiently managing and optimising their customer relationships. With TINA and EVI, CURSOR has developed two powerful tools that meet the increasing demands for flexibility and customer orientation.

With TINA (Technical Information, Network & Connection Management), network operators can seamlessly integrate and evaluate technical data and customer information. This enables companies to manage their network infrastructure more efficiently, implement legal requirements faster and respond more quickly to faults or maintenance needs. TINA offers a comprehensive network management platform that is indispensable for both strategic decisions and day-to-day operations. EVI (Energy Sales Information System), on the other hand, is a comprehensive CRM solution that has been specifically developed for the needs of sales in the energy industry. EVI supports sales employees in managing customer interactions, creating offers and optimising sales processes. By integrating EVI into existing systems, companies receive a 360-degree view of their customers, which not only strengthens customer loyalty but also increases efficiency in sales.

CURSOR Test Factory: Together on the way to standardised testing

In addition to the implementation of TINA and EVI, CURSOR and adesso have launched another important project: the CURSOR Test Factory. The first workshop will take place remotely on 14 November from 2:00 to 4:00 p.m. and marks the beginning of a series of regular meetings aimed at exchanging best practices and further developing test standards.

Provisional agenda:

• Introductory CURSOR:

  • Importance of test automation in the context of the release cycle
  • Community building and exchange of experiences

• Introduction to adesso & adesso Testing Portfolio (30 minutes)
• Stories Test Studio Cases CURSOR (30 minutes)
• Exchange with customers who have already used the test studio

Objectives of the CURSOR Test Factory:

• Establishing a test community to promote the exchange of knowledge
• Further developing standardised testing within the industry
• Supporting customers in specific test situations

At regular meetings, innovations in the CURSOR Test Studio are presented, experiences are exchanged and adesso contributes consulting approaches and best practices to help customers make their test processes more efficient.

The synergies of the partnership

The aim of the collaboration between adesso and CURSOR is to offer energy suppliers integrated solutions that cover both technical and sales requirements. The combination of adesso's industry expertise and CURSOR's specialised CRM solutions creates significant added value for companies that want to advance their digital transformation.

The partnership allows energy suppliers to seamlessly integrate the CURSOR products TINA and EVI into their existing IT infrastructure. adesso and CURSOR jointly take on project management, business consulting and IT consulting, among other things. This is how the software is adapted to the individual needs of the companies and optimally integrated into the existing IT landscape. In addition, adesso offers consulting services to ensure that the implementation of the software is aligned with the strategic goals of the end customer.

Another advantage of the partnership lies in the continuous further development of the solutions. adesso and CURSOR work closely together to adapt their products to the constantly changing requirements of the energy industry. This not only concerns technological innovations, but also regulatory changes, which play a decisive role in the highly regulated energy industry.

Conclusion: a forward-looking partnership

The partnership between adesso and CURSOR Software AG is an important step in the digitalisation of the energy industry. By joining forces, both companies can offer energy suppliers tailored solutions that address both the technical and sales challenges of the industry. The combination of adesso's in-depth industry expertise and CURSOR's innovative CRM solutions offers companies the opportunity to make their processes more efficient and successfully assert themselves in an increasingly competitive market environment.

At a time when flexibility, efficiency and customer orientation are crucial factors for corporate success, this partnership offers valuable support for energy suppliers that want to meet the challenges of the future.

Would you like to learn more about exciting topics from the world of adesso? Then take a look at our previously published blog posts.