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18.04.2025 By Sina Barghidarian and Hannah Fischer

Efficient text processing in the insurance industry

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The insurance industry faces the challenge of efficiently processing large volumes of text-based documents. These often unstructured documents require time-consuming manual processing, which ties up resources. Technologies such as Large Language Models (LLMs) offer new automation possibilities. This blog post explains how RAG systems can help to save costs, increase efficiency and minimise errors.

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Industries

The Speaking Machine use case is a GenAI showcase. The integration into the com2m smart product platform is designed to provide users with a helpful AI assistant whose tasks include the following areas: querying data such as assets, data points or messages, interpreting data and providing support with troubleshooting. In this blog post, I would like to present the technical details of this showcase.

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AI

14.04.2025 By Paula Johanna Andreeva and Alisa Küper

EU AI Act & AI Literacy: AI literacy as the key to trustworthy AI

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In today's digital era, artificial intelligence (AI) is integrated into almost every aspect of our lives and businesses. Although AI takes up such a tremendous amount of our time, energy and attention, few understand the fundamentals of AI. It is therefore not surprising that some consider AI to be a danger. Therefore, it is essential to develop a thorough understanding of AI – a skill referred to as AI literacy. Read more about this in this blog post.

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Digital Experience

Many companies invest heavily in social media and the like – but in doing so, they neglect two crucial levers for visibility, trust and sustainable success: review management and digital location marketing. In this blog post, you will learn why these two areas are essential for a strong brand experience and how you can use them specifically for your growth.

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Digital Experience

Digital barriers are a reality for millions of people – but artificial intelligence can help to break them down. Whether it's automatic image descriptions, speech recognition or barrier-free navigation: AI makes digital offers accessible to everyone. In this blog post, you will learn how companies benefit from inclusive digital solutions and what role AI plays in this.

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Industries

07.04.2025 By Ivo Bielkin

A new approach to daily sickness benefits

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Applying for sick pay is often a cumbersome and paper-based process, but it could be so much easier! A well-designed digital solution can eliminate unnecessary forms, double entries and long processing times. In this blog post, you will learn how modern technology is revolutionising the process and making life easier for both policyholders and insurance companies.

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Industries

Mechanical engineering is one of the main pillars of the German economy and often stands for innovation, precision and efficiency. But despite these strengths, the industry is facing significant challenges, which we repeatedly hear about in technical discussions with our customers. In this blog post, we focus on the challenges of monitoring and maintaining machines: How can a machine be used optimally? And, if it fails, how can it be quickly put back into operation?

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Industries

The TI-Messenger is an important step towards the digitalisation of the German healthcare system, as it can connect heterogeneous organisations and IT systems. In this blog post, I will introduce you to the matrix protocol, the core of the TI-Messenger, and explain why it is the ideal communication platform for the healthcare sector.

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Industries

31.03.2025 By Philipp Chaikevitch

Usability engineering for patient apps

Picture Philipp Chaikevitch

Digital innovations are changing the healthcare system – but real improvements will only come about when technology can be operated intuitively. The University Hospital Bonn (UKB) and adesso have developed the ‘Mein UKB’ app to support patients and their relatives in their day-to-day hospital life. Read on to find out how user-centred design facilitates access to digital services and what role usability engineering plays in this.

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